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Skypark Adventure – FAQ


FAQ

Skypeak FAQ D

WHAT IS SKYPEAK ADVENTURES?

Skypeak Adventures is a thrilling, free-standing aerial adventure park. It is a safe and active outdoor activity that is guaranteed to get your adrenaline pumping!

Reaching heights of up to 15 metres in the air, adventurers wear a safety harness and connect to steel cables woven throughout the park, where they balance, climb, navigate or jump from over 80 challenges.

We have freefalls and zip lines, vertical climbs and high rope challenges and at the centre of our park – an awesome 15 metre tree climb.


ARE THERE ANY RESTRICTIONS?

Skypeak Adventures does not have an age limit however we do have a minimum height limit of 140cm for our main structure. For the little adventurers who aren’t quite big enough for a full size harness, we offer a kid’s course for those less than 1.4 metres (but over 1.0 metres).

We are unable to allow anyone over 130kgs onto the main structure for design reasons, and the weight limit for our Kid’s Course is 40kg.


WHAT TIME ARE YOUR SESSIONS?

Our challenges all have their own start times and durations, but we are open for adventure from 9am-7pm.


WHAT SHOULD I WEAR?

Participants should wear closed toed shoes with rigid soles (sports shoes are recommended). Participants must not wear sandals, slip-off or toed shoes. There should be no exposed skin from the ankle down. Long hair must be tied back and all jewelry removed. Waists must be covered and piercings removed or taped over.

You can still have lots of fun even in wet weather – so remember to bring a waterproof jacket if there’s a chance of rain and don’t forget your hat and sunscreen.

Remember you will be wearing a harness, so please make sure you wear clothing which complements this requirement.


DO I NEED TO BOOK?

You can just turn up, however some sessions do reach full capacity, so we suggest you book ahead of time.

You will need to sign a waiver before entering the park – to speed up your time at reception you can fill out our waiver online.


WHEN SHOULD I ARRIVE?

You should plan to arrive at least 30 minutes before your session starts.


WHAT IF I’M LATE?

If you’re late you will still need to finish at your initial session time. So you don’t lose time on the challenges, please arrive at least 30 minutes before your session time.


WHAT CAN I TAKE ON THE COURSE?

No loose items may be taken on the courses including cameras, phones or keys. Your friends will be able to take photos and videos from the Skypeak Walk.

Glasses straps are required and may be brought in or purchased from reception.

If you have any items you need to keep with you for medical reasons please let us know.


IS THERE A PLACE TO STORE MY BELONGINGS?

We do suggest you leave anything valuable at home, as we cannot be responsible for lost or stolen property. You will be able to leave your keys or small purse at the Kiosk.


WHAT IS PROVIDED?

Our instructors will give you a comprehensive safety induction and make sure you are confident with the techniques before allowing you to move onto the courses. We supply you with all the safety equipment you need (a harness and continuous belay system).


DO CHILDREN NEED SUPERVISION?

Children under 14 years will require adult supervision on the premises at all times.


DO I NEED TO PARTICIPATE WITH CHILDREN?

No, the great thing about our park is you can supervise from the ground or from the Skypeak Walk viewing platforms at each level of the park. There is a nominal fee for access to the Skypeak Walk.


WHAT HAPPENS IF IT RAINS?

We remain open in most weather conditions and will contact you if your booking is unable to go ahead.

If it becomes necessary to close the park for reasons beyond our control (such as lightning, high winds or storms) we will offer you alternative dates and times for your booking.

Please refer to our Terms & Conditions for more info.


CAN WE BRING FOOD & WATER, OR IS THERE A CAFE AT THE PARK?

No outside food or drinks are allowed to be brought in.

We share a café with Go Bananas – this full service cafe offers a delicious range of hot and cold lunches, morning or afternoon snacks, coffee and cold drinks. A water bubbler is available.


I’VE COME BEFORE; DO I NEED TO SIGN ANOTHER WAIVER?

Yes, you will need to sign a waiver for each visit.


WHO DO I CONTACT FOR OTHER QUESTIONS?

Please visit our contacts page.