Aerial Adventure Parks Pty Limited (ABN: 13 602 974 381) trading as Skypeak Adventures and our related bodies corporate (hereinafter collectively known as “Skypeak Adventures”), own and operate aerial adventure courses including but not limited to: Atmosphere, Momentum, Skypeak Tree, Skypeak Kids Course and Skypeak Walk.
This document contains the terms and conditions governing your use of this website, any order or purchase of a product, ticket or booking made through our website or in person at our venues and when you visit our venues and participate in our activities. By using this website, purchasing a ticket, visiting our venue and/or participating in one of our activities, you agree to be bound by these Terms and Conditions.
CONTENTS OF THIS WEB SITE
The content of the pages of this website is for your general information and use only. It is subject to change without notice. Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offense. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
BOOKINGS AND TICKETS
Bookings made through this website will require the use of a valid credit card which may incur a surcharge. Payment is taken from the card upon submission of the booking, and bookings are not confirmed until payment is completed. Bookings made via our website using a credit card require payment in full at time of booking.
Skypeak Adventures operates a no-refunds policy for all cancellations and non-attendances. Subject to any rights you may have under the Australian Consumer Law, all bookings are final and tickets are valid for the date for which they were purchased and valid for 90 days.
After completing your purchase you will gain access to an online page confirming your order. You will also receive email notification attaching your invoice and your order confirmation. Please ensure you can present confirmation of your booking at reception. Photo ID and matching signatures maybe required on request. Fraudulent use will be referred to police.
Ticket prices are inclusive of GST.
To reschedule please contact us 24 hours prior to your session time.
GIFT VOUCHER TERMS & CONDITIONS
PARTICIPATING IN THE SKYPEAK ACTIVITIES
Clients of Skypeak Adventures acknowledge that certain risks of injury are inherent in participation in Aerial Adventure and High Rope Challenge activities. Clients are aware that the High Rope Challenges contain inherent risks and dangers that no amount of care, caution, instruction, or expertise can eliminate, and clients are voluntarily participating in these activities. Clients understand that the dangers and risks of participating in these activities include, but are not limited to, serious physical injury, long term disability, death, fractures, sprains and strains among others. These types of injuries may be minor or serious and may result from one’s own actions, or actions or inactions of others, or a combination of both. Clients understand that on their behalf, they are waiving and releasing any claims which they may have against Skypeak Adventures, its owners and employees from and against all liability for bodily injury, property damage or loss, and death, arising from their participation in these activities that they wish to engage in.
CONDITIONS OF ENTRY
Skypeak Adventures reserves the right to refuse entry or request clients to leave the park for any of the following:
All participants must complete and sign a Skypeak Waiver, Indemnity and Limitation of Liability document (hereinafter referred to as Waiver), as this is a legally binding document. It affects your legal rights and contains releases of liability and a waiver of your legal rights . The Skypeak Adventures waiver ensures all participants understand the nature of aerial challenge activities and the risks involved and includes a waiver of liability. As a legal contract, it must be completed accurately by the participant or parent/guardian as applicable. Refusal to complete the Waiver will result in the inability to participate and forfeiture of any activity purchases, which are non-refundable.
Clients entering Skypeak Adventures acknowledge the activities in this service may expose them to a greater than normal risk of injury. Clients therefore agree upon entry to the service, the owners and operators of Skypeak Adventures shall not be liable for any injury to persons and property and forego any legal rights whatsoever and howsoever incurred, including but not limiting to omission act of negligence, default, breach of contract, or torturous act of any kind.
Participants must bring appropriate identification in order to validate the information on the Waiver. Parents of children under 18 must provide identification to validate their right to execute the waiver agreement on behalf of the child participant.
LIMITATIONS OF LIABILITY
Certain statutory warranties under consumer protection laws in Australia are implied for the benefit of consumers. While nothing in these Terms and Conditions is intended to exclude, restrict or modify the application of such laws, Skypeak Adventures does not give any guarantee, warranty or make any representation of any kind, express or implied, in connection with these Terms and Conditions outside those laws.
To the fullest extent permitted by law, our liability for a breach of a non-excludable condition or warranty is limited, at our option, to:
You should also refer to the Skypeak General Waiver, Indemnity and Limitation of Liability document for other waivers of our liability.
If any of these Terms and Conditions are invalid, illegal or unenforceable, they will be read down to the extent necessary to ensure that it is not invalid, illegal or unenforceable, but if that is not possible, it will be severed from these Terms and Conditions and the other conditions will remain valid.
Photography and video may appear on our website. Skypeak Adventures reserves the right to use your image in any promotional or advertising material.
Skypeak Adventures may send you offers, promotions and details of exciting new projects from time to time. If you do not wish to receive these please tick the relevant box when you make a booking.
The Skypeak Adventure activities are physically demanding and require a degree of agility, strength and endurance. If participants have medical concerns they are advised to consult their doctor in advance. It is the responsibility of the participant to inform Skypeak Adventures of any preexisting medical conditions or injuries which might affect their ability to participate safely in any of the activities. Due to the physical nature of the courses, Skypeak Adventures recommends that pregnant women, people with pre-existing conditions or heart problems should not take part.
Skypeak Adventures reserves the right to change these Terms and Conditions at any time without notice. We will notify you of any amendment to this agreement by posting a notification on this website. If you do not agree to the varied terms, please immediately cease any further use of our services. Any amendments to the agreement will not affect any accrued rights of the parties.
These Terms and Conditions are governed by the laws of New South Wales, and any dispute in connection with these Terms and Conditions shall be referred to the exclusive jurisdiction of the courts in New South Wales.
Skypeak Adventures operates http://skypeak.com.au/. This page informs you of our policies regarding the collection of personal Information we receive from users of the Site, payment information, website and cookies. We take our responsibilities under the Privacy and Personal
Information Protection Act 1998. Protecting your privacy and the confidentiality of your personal information is fundamental. We value the ongoing trust you have in us to protect your privacy.
WHAT IS PERSONAL INFORMATION?
Personal information refers to information or an opinion about an individual whose identity is apparent or can be ascertained from the collected information. Skypeak Adventures only collects personal information which is necessary and related to its activities.
COLLECTION AND USE OF PERSONAL INFORMATION
Skypeak Adventures collects most personal information directly from you.
When you use our website
When you send us an e-mail or use our “contact us” section
Complete a waiver
Send us correspondence (whether by letter, fax or other means)
When you make a booking either online, via phone, email or at our centre
Via our official social media – Facebook, Twitter and Instagram
When you enter a promotion and/or competition
Provide feedback or participate in a survey
There may be occasions in which we collect information about you through a third party. For example, from a person or organisation who is booking on your behalf
When you sign up to receive our newsletters or marketing material
When you submit an application for employment at Skypeak Adventures
We may use your Personal Information to contact you with newsletters, marketing or promotional materials. By using the Site, you agree to the collection and use of information in accordance with this policy.
Your payment information is collected directly through the website when booking. We currently take payment in the form of Visa, MasterCard and American Express. We do not store your payment information nor is it available for any individual to see throughout the transaction or in your booking summary. However, if using PayPal to verify payment we do store an ‘Authentication code’, this does not provide any personal payment information.
WEBSITE AND COOKIES
Cookies are files with small amounts of data, which may include an anonymous unique identifier. Cookies are sent to your browser from a website and stored on your computer’s hard drive. Skypeak Adventures website uses “cookies”, to improve the user experience in the future. The distinctive purpose of Cookies is to aid websites in remembering your specific actions you may have done in the past. Cookies track when you have logged into the site, click for certain features and visited multiple pages. The cookies we pass to your electronic device are anonymous and do not hold information about you and are not capable of revealing your personal identity. If you prefer not to receive “cookies” you can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. Rejecting cookies can, however, limit the functionality of our website.
Phone: 9677 7759
Mail: Skypeak Adventures
Corner Boronia and Forrester Roads
St Marys NSW 2760
Skypeak Adventures is fully open 5 days a week
THU - MON 9am – 5pm
TUE & WED – confirmed bookings only
Public Holiday Hours 11am – 4pm
(Last climb 2pm)
“I went there with my best friend and had an absolute blast!! Staff were super professional from reception to enthusiast guides… great atmosphere and the challengers were pretty fun! Some challenging and some easier for the less coordinated people!”
Staff were helpful and very friendly , the atmosphere obstacles were definitely so challenging as advertised, the induction before the session was very clear and it was efficient as it was conducted in small group so I felt very comfortable to ask.
:p THANKS SKYPEAK FOR THE EXPERIENCE!
“I booked this as a 40th adventure to myself and took my 16 year old son along with me. We had a great time. I would recommend this everyone as it’s something to take you out of your comfort zone and challenge yourself. Above all else laugh at your companions, so glad I booked this.”
”Suitable for a range of ages. Staff were excellent in their inductions and always on hand if someone needed help. The boys absolutely loved it ”.
”Skypeak Adventures has a fun vibe which brought our team together to challenge and push each other. The experience was new and fun and great for corporate team bonding. Everyone wanted more.”
Corporate team building day